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Recent topics

Author Topic: I can't change my avatar...  (Read 3690 times)

0 Members and 1 Guest are viewing this topic.

Offline Bashthedragonite

  • Hatchling
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  • Posts: 24
  • Species: Dragonite
I can't change my avatar...
« on: March 28, 2013, 01:38:19 pm »
I've tried everything.
- When I do it through another site, my avatar will disappear after a few refreshes.
- Making the avatar size below 50 kb, even 7kb won't work.
- Tried GIF, PNG, JPG, JPEG
-Tried using 150 x 150 pixel avatars and smaller

Nothing seems to work. It keeps saying:


An Error Has Occurred!
The attachments upload directory is not writable. Your attachment or avatar cannot be saved.

Please help?

Offline Cenajus

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  • Hope to be regular again soon
  • Species: Absol
Re: I can't change my avatar...
« Reply #1 on: March 28, 2013, 02:00:43 pm »
What are you viewing the site on? for example I'm on an iPhone normally and cant change mine, I had to sign in from a computer after making about 14 versions of my avatar, all the same image, different sizes and types.  It took like 9 tries too.
Luvuu~ <3

Offline Bashthedragonite

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Re: I can't change my avatar...
« Reply #2 on: March 28, 2013, 02:05:06 pm »
What are you viewing the site on? for example I'm on an iPhone normally and cant change mine, I had to sign in from a computer after making about 14 versions of my avatar, all the same image, different sizes and types.  It took like 9 tries too.

I tried it with Firefox and IE 10. Shay says he has the same problem. I'll wait.

Offline Cenajus

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Re: I can't change my avatar...
« Reply #3 on: March 28, 2013, 02:07:29 pm »
Okay, the browser I used was safari and only because I have nothing else on the old MacBook [Not even pro] that I used... But it worked for me and it's all I've used trough the two times I've changed it, just saying.
Luvuu~ <3

Offline Anthan

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Re: I can't change my avatar...
« Reply #4 on: March 28, 2013, 03:08:19 pm »
Could you try uploading the avatar to http://imgur.com/ ?
I could try changing it for you, or see what's wrong with it if anything.
Words have more power than anyone can think possible. Be very careful how you use them.

Offline Neil

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Re: I can't change my avatar...
« Reply #5 on: April 08, 2013, 08:34:27 pm »
This seriously is a problem as I've just tried this out myself. No matter which method you do to change the avatar, it will not work.

Someone in the admin group has to fix this bug out. :P

You're doing it wrong.

Offline shentino

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Re: I can't change my avatar...
« Reply #6 on: April 09, 2013, 08:01:50 pm »
I'm pretty sure I know what the problem is.

It smells like a permissions problem on our server.

It requires direct access to the server so I'll have a chat with one of our hosting admins about it.

UPDATE:

Flygon tells me Alynna has fixed it.

Can you try again?
« Last Edit: April 09, 2013, 08:08:24 pm by shentino »

Offline shentino

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Re: I can't change my avatar...
« Reply #7 on: April 09, 2013, 08:12:27 pm »
Fix confirmed.  Post again about it if you have any more problems.